Event Evaluation and Future Engagement

Future engagement dates

Summary: NGN & Partners - Supporting Communities Together. Wednesday 16th October 2024. 14 feedback responses

	We asked	You said
Question 1	Choose 2 words from this list below to describe this event	Interesting, Insightful (most frequent answers)
Question 2	Overall, how satisfied were you with the event?	9 (Score out of 10)
Question 3	How would you rate the discussions?	9 (Score out of 10)
Question 4	How would you rate the overall event content on the day?	9 (Score out of 10)
Question 5	Is there anything you think could be improved/ changed for future workshop events?	More collaboration for NGN colleagues prior to events It was a bit dark in the room at times - great venue location though! More presentations Welcome talk might have been useful but thoroughly enjoyed the event and found speaking to other partners very helpful! No - I thought it was a very well organised day, with a clear structure It would have been useful to have the short info on organisation to preselect before the day. I did not get to see and chat with some. That said I did get some help in selecting key people to talk to and was introduced to two. This was great I am not sure what else you could do - it's up to people to introduce themselves and make connections you can only do so much. The friendly NGN team were great at introducing people too Possibly a more structed timing for the day, invite some attendees at a staggered time at the beginning so it isn't such a rush to the stalls at the start Sorry, I did not get to walk around myself as many people came to our stand, so I could only rate the stands I could see I appreciate there were boards you could put comments on, but I was hoping for an introduction to them - a chance for us all to come forward and hear a summary, or could have had a small workshop maybe, in the room after lunch was served Maybe a little more space to walk around in Maybe a guest speaker/topic You have an excellent formula
Question 6	Is there anything else you would like to tell us?	We are definitely heading in the right direction Northern Cancer Voices managed to get quite a bit of feedback on cancer service in our region - a few people attending were from the area(s) we serve so thank you for that. We also were able to showcase the impact we have in supporting community mental health and wellbeing even if supporting a cancer patient outside our region. thanks for the opportunity. Loads of food and drinks :-) Thought there was more talks and presentations Great location, easy to arrive by train especially. Venue was great as way lunch! It was a really worthwhile day, that was very well organised. It was fantastic to meet other NGN partners face-to-face, many of whom I had only had the opportunity to meet in virtual meetings before Well organised and made use of the space at Fresh Futures well. A great format, would have been useful to know the format prior to the day as it was new to me Thanks for organising - it will make team meetings more relaxed and productive The end time needed to be better circulated/advertised. After lunch a lot of stands packed up and left, it was deserted by 2pm, but meant to be on until 3/3.30pm. Perhaps another time it could be just the morning, then have a slightly later lunch with time/space for networking and then everyone can go. It didn't need to be on until 3pm Also, on entering the building a few signs/arrows would have been appreciated. I was not convinced we were in the right place. Lunch was very good, and the help yourself refreshments were great and very appreciated To move on with this survey I have had to answer all lines on question 6 and 7, but no N/A option is there and it should be as I never got to those stands. I have selected option 2, but that's only because I have to put something Give the exhibitors chance to network as well - I think they could learn a lot from each other and be helpful to each other Apologies as I did not visit all the stands, so provided a 3 score as the question was mandatory Thank you for inviting me Great range of organisations and lovely to see people in person. Some useful new connections were made and also a fab lunch! On the whole NGN can be proud
Question 7	How would you rate the networking opportunities	9.3 (average score out of 10)
Question 8	Thinking of yourself as a stakeholder of NGN, how satisfied are you with the relationship that you have with NGN	9.2 (average score out of 10)

	To what extent do you agree or disagree with the following statements?	You said
Question 9	NGN keeps me up to date on their business plans	Strongly agree - 3 Agree – 7 Somewhat agree - 2 Neither agree nor disagree – 2 Somewhat disagree - 0 Disagree – 0 Strongly disagree - 0
	NGN provided me with clear information about their business performance	Strongly agree - 3 Agree – 7 Somewhat agree - 2 Neither agree nor disagree – 2 Somewhat disagree - 0 Disagree – 0 Strongly disagree - 0
	NGN provided me with opportunities to give feedback on the topics that interest me	Strongly agree - 3 Agree – 9 Somewhat agree - 2 Neither agree nor disagree – 0 Somewhat disagree - 0 Disagree – 0 Strongly disagree - 0
	NGN allows me to give feedback through my preferred method	Strongly agree - 3 Agree – 9 Somewhat agree - 2 Neither agree nor disagree – 0 Somewhat disagree - 0 Disagree – 0 Strongly disagree - 0
	NGN makes it clear how they have used feedback to change	Strongly agree - 3 Agree – 9 Somewhat agree - 1 Neither agree nor disagree – 1 Somewhat disagree - 0 Disagree – 0 Strongly disagree - 0

	Future engagement	You said
Question 1	How else would you like to engage with NGN in future?	Email and TEAMs I feel there is a lot of information shared and in a media that is appropriate. Sometimes due to the nature of my work I find it difficult to disseminate the information in a slower manner. Not an issue though More 121 or monthly catch up for support Happy as is We are incredibly proud to be a partner with NGN, via our organisation being a Centre for Warmth and look forward to that relationship continuing until at least 2026 Keeping up to date on engagement activities, Invites to local forums Everything is fine Online Podcasts Face to face events are very fruitful I enjoy the events online as the projects and topics included can be very varied, I also like having some face to face as while it is more time consuming it can have a bigger impact I already work for NGN No change Supporting vulnerable customers

Future engagement dates:

Date	Workshop topic
10th December, 10am to 12pm Hot Topic Workshop 2 - online	Behind closed doors – making every contact count
11th March 2025, 10am to 12pm Hot Topic Workshop 3 - online	Supporting vulnerable customers through the energy transition
13th May 2025 Annual Strategic Review and Planning Workshop - Hybrid event	Annual Strategic Review and Planning Workshop
Summer - Date TBC GDN VCMA Showcase Event	TBC

Tell us what you think

Thank you for reading this report. We welcome any further feedback, thoughts, or ideas you have. Please drop us a line on at stakeholder@northerngas.co.uk

Contact numbers for our NGN team

Read our VCMA annual report, 2023/24

2023/24 VCMA annual report

Appendix 1 – Stall Holders and Project Summaries