Maximising the value of innovation
Innovation only matters if it delivers real, lasting value. As the energy system continues to evolve, we are committed to understanding not only what our innovation projects achieve, but also how they create benefits for customers, communities, the environment and the wider sector.
To measure and demonstrate this value, we use two complementary approaches: the Innovation Measurement Framework (IMF) and the Learning, Evaluation & Next Steps model (LENS).
IMF helps us measure the benefits our projects deliver, including financial savings, environmental improvements, customer outcomes and social value. LENS helps us understand what worked, what didn't and how we can maximise the impact of innovation in future projects.
Together, IMF and LENS provide a more complete picture of innovation performance, helping us make better investment decisions and ensuring the benefits of innovation are realised for the benefit of our customers.
