Benefits tracking

A social return on investment

Social, environmental and economic return on investment has never been more important, and with ever evolving regulatory requirements, consumer needs and rapid innovation in the energy sector, we have to be able to effectively track and realise the benefits of innovation projects.

To overcome the limits of traditional reporting, NGN recently introduced a more robust system to track the wider benefits of our innovation projects, with qualitative and quantitative metrics such as social and relationship capital, human capital and natural capital on the menu, alongside more traditional dimensions such as monetary benefits.

The new end-to-end framework allows a more integrated, realistic and actionable assessment of how value is created over time from our innovation projects, justifying their existence and future development, and showing the real impact we’re having within our communities and beyond.