What NGN are seeing
Stakeholders told us that one of the biggest concerns was health, specifically the link between living in a cold, damp home and the impact on health.
Health projects are a priority for NGN this regulatory year and we have already started engaging with NEA and other partners on this issue.
We are also working with the charity Noah’s Ark, in relation to financial hardship and mental health.
Through extensive engagement with stakeholders, we are seeing a number of key themes coming through consistently in terms of the impact on health and increased risks associated with cold, damp homes.
Some notable observations and key areas are:
- We're seeing evidence of more expensive fuel costs for those with disabilities and those living with specific health conditions
- We’re seeing a rise in mental health issues within our network – and acknowledging this as a barrier to engagement in longer term support
- We're acknowledging increases in the risk of CO poisoning – and looking at ways to identify and address this
