A word from our team
Thank you again to those of you who joined us for our annual strategic Customers In Vulnerable Situations (CIVS) Workshop on Tuesday 21st November.
Laura, Jill, Steph, Steve, and our new colleagues Julie Gowland, Katie Wynd and Kate Lovelock, thoroughly enjoyed seeing you all again. A special thank-you to our guest presenters Andrew Sykes from Noah’s Ark and Karleen Dowden from the Money and Pensions Service (MaPS). Andrew provided an insight into the 2 Vulnerability and Carbon Monoxide Allowance (VCMA) funded projects to help customers in the Huddersfield area with debt advice and mental health issues. Karleen gave an overview of the Money and Pensions Service and how this helps customers who are in debt.
Purpose of the workshop:
- Vulnerability Team and Business updates
- Partner Spotlight – Noah’s Ark
- Spotlight – Money and Pensions Service – financial wellbeing
- 4 Key themes
- Challenges this winter and beyond:
- What we know - What we are already doing - How can we go further?
- Jam Board session - Challenges this winter and beyond - How can we go further?
