A word from our team

Thank you again to those of you who joined us for our annual strategic Customers In Vulnerable Situations (CIVS) Workshop on Tuesday 6th February.

Myself, Laura, Jill, Steph, Katie, Kate and Julie thoroughly enjoyed seeing you all again. A special thank-you to our guest presenter Grace Murray from South Tees NHS Foundation Trust. Grace provided an insight into the Vulnerability and Carbon Monoxide Allowance (VCMA) funded project to help pregnant women who are digitally excluded in the South Tees area.

Click here to meet the Vulnerability Team

Purpose of the workshop:

  • Business and Vulnerability Team updates ​
  • GD3 consultation ​
  • Partner Spotlight – Grace Murray, South Tees Hospital ​

- Improving efficiency and resilience in service delivery, and maximising support through digital inclusion ​​

  • Challenges with capacity and on the frontline

- What we know​

- Breakout session – organisational and client impact

  • Breakout feedback session

Read our full 22/23 Vulnerability and Carbon Monoxide Allowance (VCMA) report

Read Full Annual Report

Vulnerability team & business updates

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